PORTFOLIO

AI & data products I've led and shaped — from LLM-powered enterprise tools to autonomous agents.

AI-powered insights engine for Salesforce CRM, generating multi-step case resolution recommendations.

Problem

Customer Service agents spent excessive time manually researching case history, knowledge bases, and similar cases to resolve customer issues.

Impact

Reduced case resolution time by 50% and saved ~€1M annually by surfacing relevant context and recommendations instantly.

How it works
01 Case data loading
02 Problem summarization
03 Knowledge search + similar cases
04 Solution synthesis
05 Insight generation
Tech Stack
Salesforce CRMEventBusEventBridgeAWS Step FunctionsAmazon BedrockAurora DB + pgvectorPython

Enterprise conversational AI platform built on OpenWebUI for internal knowledge access.

Problem

Teams lacked a unified, secure interface to leverage LLMs with company-specific knowledge and access controls.

Impact

Enabled organization-wide AI adoption with role-based access, serving multiple teams with contextual, secure conversations.

How it works
01 User query
02 Model routing
03 Tool Calling
04 RAG retrieval
05 Context injection
06 Response generation
Tech Stack
OpenWebUILanggraphAWS EKSPostgreSQLRedisEmbedding LLMsAWS BedrockAWS CognitoEntra IDAWS ALB

Natural language to SQL agent that turns business questions into data insights.

Problem

Non-technical stakeholders depended on data teams for every analytics request, creating bottlenecks and delays.

Impact

Enabled self-serve analytics for business users, eliminating dependency on data teams for routine queries.

How it works
01 User question
02 Metadata search
03 SQL generation
04 Execute on Databricks
05 Analyze results
06 Generate insights
Tech Stack
LanggraphDatabricks SQLAWS BedrockUnity CatalogS3HTML

AI-powered B2B order automation that extracts structured data from PDF documents.

Problem

B2B orders arriving as PDFs required manual data entry — slow, error-prone, and unscalable.

Impact

Eliminated manual data entry for order processing, reducing processing time and error rates significantly.

How it works
01 PDF upload
02 Document parsing
03 Field extraction
04 Business rule validation
05 E-commerce order creation
Tech Stack
Alpine.jsTailwindCSSFastAPIAWS Bedrock (Claude Haiku)openpyxl (Excel)PyMuPDF (PDF)LocalStorage + IndexedDB